Frequently Asked Questions
Option 1: Leave A Comment On ThemeForest.
You can receive support by leaving a comment on the item page. Make sure to check the box to receive an email notification when we respond this way you can easily click on the email and view our response. Comments are public, so please do not share any personal information such as login credentials via the comments.
Option 2: Submit A Private Ticket.
You can also submit a private ticket here. Tickets are moderated by the theme developer and support staff. When you submit a ticket you will receive an email confirmation and once our staff has been able to review and respond to your ticket you should receive another email with our response. Tickets are handled via email using Helpscout.